1. Processing Time
Orders are dispatched within 1 business day of being placed, excluding weekends and public holidays. During peak seasons, dispatch may take slightly longer — we'll notify you if there's a significant delay.

2. Domestic Shipping (India)
Standard Shipping: Free, delivered within 5-7 days of dispatch.
Express Shipping: ₹99, delivered within 72 hours of dispatch.
Cash on Delivery (COD) is available on all domestic orders.

3. International Shipping
We ship internationally to select countries at a flat rate of ₹1700. Delivery timelines vary by destination and customs processing. Customers are responsible for any customs duties, taxes, or import fees charged by their country — these are not included in the item price or shipping cost.

4. Shipping Delays
While we aim to meet all delivery estimates, shipping times may be affected by factors beyond our control, including customs clearance delays, weather, and carrier-related issues. We'll do our best to keep you informed and resolve any issues with the carrier.

5. Shipping Address Accuracy
Please ensure your shipping information is accurate and complete at checkout. We can't be held responsible for delays or failed deliveries due to incorrect or incomplete addresses. If you spot an error after placing your order, contact us immediately at support@minitoes.in or call 9062333221 so we can correct it before dispatch.

6. Lost or Damaged Packages
Lost Packages: If your package is lost in transit, contact us and we'll work with the carrier to locate it or arrange a replacement.
Damaged Packages: If you receive a damaged package, please take photos and contact us within 3 days of delivery.